Privacy Policy

At Dual Citizen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, purchase our products, or interact with us.

By using our website and services, you agree to the practices outlined in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services.

 

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Identification Information

  • Name
  • Email address
  • Mailing & Billing address

1.2 Payment Information

  • We may collect payment details such as credit card information, which is processed through secure third-party payment processors. Dual Citizen does not store your credit card or payment information on our servers.

1.3 Non-Personal Information

  • IP address, browser type, device information, and operating system
  • Usage data, including pages visited, time spent on the website, and other analytical information

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use the site and improve our offerings. You can adjust your browser settings to refuse cookies, but this may impact the functionality of our website.

2. How We Use Your Information

The personal information we collect may be used in the following ways:

2.1 To Provide Services

  • Process transactions and send you products or services you’ve purchased
  • Provide customer support and respond to inquiries

2.2 For Marketing Purposes

  • To send you promotional materials like rewards for leaving reviews or contacting you when you’ve abandoned an item in your cart when shopping with us. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails which is located at the bottom.

2.3 To Improve Our Website

  • To analyze website traffic and usage trends to enhance user experience
  • To monitor and prevent fraud and security issues

2.4 Legal Obligations

  • To comply with legal, regulatory, and law enforcement requests, such as responding to subpoenas or court orders.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing transactions, and providing services. These providers are required to keep your information confidential and use it only for the specific purpose of providing services to Dual Citizen.

3.2 Legal Requirements

We may disclose your personal information when required by law or to protect the rights, safety, and property of Dual Citizen, our customers, or others. This may include sharing information with governmental authorities or legal entities as necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a notice on our website if this occurs.

4. Your Data Protection Rights

Depending on your location, you may have the following rights under data protection laws, such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA):

4.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

4.2 Data Deletion

You may request that we delete your personal data, subject to legal or contractual obligations that may require us to retain certain information.

4.3 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

4.4 Right to Object or Restrict Processing

You have the right to object to or request that we restrict the processing of your personal data under certain circumstances.

4.5 Right to Opt-Out of Sale (For California Residents)

If you are a California resident, you have the right to opt-out of the sale of your personal information. However, we do not sell personal information to third parties.

To exercise any of these rights, please contact us at info@dualcitizensociety.com. We will respond to your request within the timeframe required by applicable law.

5. Data Security

We take the security of your personal data seriously. We use industry-standard security measures, including encryption and secure protocols, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you acknowledge and accept this risk by using our website and services.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected personal information from a minor, please contact us immediately, and we will take steps to delete the information.

8. International Data Transfers

If you are accessing our website from outside the United States, your personal data may be transferred to, and processed in other countries. These countries may have different data protection laws than your country of residence. By using our website or services, you consent to the transfer of your information to countries where Dual Citizen or our third-party providers operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dual Citizen LLC
Email: support@dualcitizensociety.com
Address: 255 S Orange Avenue Suite 104 #1119, Orlando, FL 32801

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